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Purchase FAQ

What happens next?

You’ll be taken to the payment site for your chosen method of payment. If you choose PayPal, you can use a credit card or PayPal account to pay. If you choose Credit Card, you’ll be taken to the Pin Payments site to process your payment.

How do I access my downloads?

After your payment is successful you’ll be taken to a page with download links for your products. An email will also be sent to you with download links. Check your spam/junk folder if the email hasn’t arrived within 5-10 minutes.

I didn’t get my downloads!

Okay, don’t panic! I can definitely fix that for you. Please use the contact form to let me know. Please note, I am in Brisbane, Australia (GMT+10 time zone) so it’s possible you’re reading this while I’m asleep. Please be patient and allow me time to look into your request.

Why do you need my billing address?

Two reasons – for credit card processing, and for tracking of all that complicated international sales/VAT/GST tax stuff.

Do you store my credit card details?

No. I use PayPal and Pin Payments as my payment gateway providers. They handle all the secure payment stuff so I don’t have to. At no time do I store any of your credit card details.